Workplace HCM is always looking for dynamic people to join the team! Take a look at our current open positions. If any look like a potential fit for you, please send your resume and we will be happy to review it.
Available Positions
Get started on your path to a great career
Available Positions
Sales Development Representative
Summary
Workplace HCM’s Sales Development Representative will identify and create new qualified sales opportunities for the field sales executives. This position includes managing inbound lead activity within a provided territory and conducting outbound prospecting.
Responsibilities
Qualified candidates will be accountable for the following responsibilites:
- Research accounts to identify the point of contact
- Generate interest and develop key accounts to stimulate opportunities
- Manage and Overcome objections
- Develop exceptional prospect relationships
- Communicate with clients through telephone and email
- Schedule all first-time appointments for field sales representatives
- Achieve and exceed monthly quotas as set by Workplace HCM
- Maintain all activity in Workplace HCM proprietary database
Requirements
Qualified candidates must possess the following qualities:
- Up to 1-year experience in sales (preferably business to business)
- Have experience with opportunity qualification and objection handling
- Be a team player within a high energy environment
- Maintain a high level of integrity
- Excellent communication skills, both written and verbal
- Proficient with all forms of technology, including email, voicemail, and Microsoft Office
- Bachelors Degree, preferably in finance, marketing, or business
Senior Sales Development Representative
Summary
Our Senior Sales Development Representative will work closely with Sales Development Representatives to source new leads, call on, and sell Workplace HCM Solutions to new prospects and clients within an assigned territory.
Responsibilities
Qualified candidates will be accountable for the following responsibilites:
- Research accounts to identify point of contact
Follow up on all leads and inquiries in a timely manner - Utilize cold-calling and email marketing to prospect into multiple organizations with the expectation of 60 touches per day
- Manage and Overcome objections
- Develop exceptional prospect relationships
- Communicate with clients through telephone and email
- Schedule all first-time appointments for field sales representatives
- Achieve and exceed monthly quotas as set by Workplace HCM
- Maintain all activity in Workplace HCM proprietary database
- Become a peer mentor to new team members by offering support training, job shadowing and guidance
- Be the responsible party for any “complex” projects which require advanced analysis and support
- Provide weekly activity reports to the leadership team
- Complete continued educational opportunities, including webinars and research online
Requirements
Qualified candidates must possess the following qualities:
- 5 years business to business sales experience
- Have experience with credible lead follow-up and development at multiple executive levels within any organization
- Be a team leader in a high-energy sales environment
- Excellent communication skills, both written and verbal
- Proficient with all forms of technology, including email, voicemail, and Microsoft Office
- Bachelors Degree, preferably in finance, marketing, or business
Client Support Specialist
Summary
Workplace HCM’s Client Support Specialist manages the client relationship with Workplace HCM. This person will support multi-product clients with technical assistance, training, and general service inquiries. This position includes the ability to manage calendars relating to payroll processing, training, and proactive client activity management.
Responsibilities
Qualified candidates will be accountable for the following responsibilites:
- Manage a shared client group of 400 to 700 clients
- Train new clients on the Workplace HCM products
- Monitor the client system and identify issues as they arise
- Manage the daily payroll process to produce timely payroll for clients
- Find solutions to any client problems with hardware, software, payroll, and tax issues
- Provide proper education to clients to enable self-sufficient system usage
- Maintain proper documentations of client communications
- Proactively manage operational controls, such as survey reviews, tax edits, returns, and quarter and year-end activity
- Maintain a long-term relationship with every client assigned to you
- Provide backup for other specialists as needed
- Meet daily metrics regarding client retention, phone measurements, call quality, and management of escalations of client issues
- Other related tasks as assigned
Requirements
Qualified candidates must possess the following qualities:
- Bachelor’s degree or equivalent education and work experience preferred
- One-year prior office experience, preferably in the client services role
- Excellent client services and technical support skills
- Ability to work with different departments
- Ability to multi-task and work independently
- Exceptional verbal and written communications skills
- Proficient in Windows based software
- Ability to excel in a fast-paced, service oriented position
- Must be able to work overtime as needed
Distribution Specialist
Summary
Workplace HCM’s Distribution Specialist is a part-time employment opportunity. The objective of this position is to provide accurate, timely payroll package for clients.
Responsibilities
Qualified candidates will be accountable for the following responsibilites:
- Inspect payroll checks for any errors
- Sort, package, stuff, bundle, and meter printed payroll checks for pickup or delivery
- Assist other team members with departmental responsibilities
- Other duties as assigned
Requirements
Qualified candidates must possess the following qualities:
- Ability to follow directions as presented
- Proficient with basic PC operations, including Windows and DOS commands
- Ability to meet and exceed departmental deadlines
- Remain accountable for individual work
- Self-starter willing to take initiative for workload and departmental processes
- Ability to lift up to 50 pounds and walk, reach, stand, stoop, and bend regularly throughout the day
- Ability to work overtime as needed
- Must maintain regular attendance
